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Countr's Privacy Policy*

*Obur is a collaborative initiative of Obur B.V. and Countr Commerce Concepts B.V.

Introduction

Welcome to Countr Commerce Concepts. Your privacy is important to us.

Countr Commerce Concepts B.V. (“Countr POS”, “us”, “our” or “we”) is dedicated to protecting the privacy rights of our users (“users” or “you”). Countr POS is the owner of the www.countrhq.com website.

Any information you as a user of our website provide is received, stored and managed by us in line with our Privacy policy detailed below.

This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect to provide you our service (the “Service”).

Please note that the scope of this Policy is limited to information collected or received by Countr POS through your use of the Service.

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy.

If you have questions or concerns about our privacy policy or practices, please contact us at info@countrhq.com.

Information Collection and Use

Countr POS collects information as described below. Countr POS’s primary goals in collecting and using information is to create your account, provide the Service to you, improve our Service, contact you, conduct research and create reports for internal use.

We may store information on servers located in the United States and may store information on servers and equipment in other countries.

Countr POS’s Site

While you are browsing Countr POS’s Site(s), your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically.

We may use this information to monitor, and analyze your use of the Service, as well as to develop the Service further.

In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking websites and other third party sites, user names and e-mail, address (street name, housenumber, zip code, city), phone number and bank/creditcard data.

These data are only collected for the transaction between you and us or at the creation of a customer account or for the registration to our email newsletter. This data is only used for the settlement of the contract. After the complete settlement of the contract and the complete payment of the goods, your data is saved considering storage periods in terms of commercial and tax legislation. After expiration of this period the data is deleted.

The personal details you provide when registering with us as a client can be viewed and altered at any time by you, in the ‘Login’ section of the website. We may share your information in these circumstances: with agents (including credit reference agencies, credit card clearing agencies transport/logistics companies and our third party customer services provider, if and when our company is ever sold or purchased by another company, or with outside research agencies for research about our own goods and services.

If you choose or are provided with a password you must treat such information as confidential and you are responsible for any activities that occur under your account. We shall not be liable for any loss or damage which may arise as a result of any failure by you to keep your password or other account information confidential.

Social Media (Features) and Widgets

Our Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

Customer Service

If you respond to a promotion or contest, we ask your name, address and email address. We use this information to perform the action, to disclose the winner (s), and to measure the response to our marketing campaigns. After the promotion or contest, your email address may be used to notify you about company news and promotions. If you no longer wish to receive certain e-mail notifications you may opt-out at any time by following the unsubscribe link located at the bottom of each communication or by e-mailing us at info@countrhq.com

 

Push Notifications

We may occasionally send you push notifications through our mobile applications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.

 

Other Collection

We may also acquire information from you through (1) your participation in surveys regarding the Service or (2) your participation in a sweepstakes or contest through the Service. We may provide you the opportunity to participate in a sweepstake or contest through our Service. If you participate, we will request certain personal information from you. Participation in these sweepstakes and contests are voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as age and gender).

 

We use this information to notify winners and award prizes, to monitor traffic or personalize the Service. We may use a third party service provider to conduct these sweepstakes or contests; that company is prohibited from using your users’ personal information for any other purpose.

 

Tracking Technologies

We and our marketing and outsourcing partners, affiliates, or analytics service providers use technologies such as cookies, beacons, scripts, and tags to identify a user’s computer/device and to “remember” things about your visit, such as your preferences or a user name and password. Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Service, tailoring recommendations to your interests, and making the Service easier to use. You can disable cookies at any time, although you may not be able to access or use features of the Service.

 

We may feature advertisements served by third parties that deliver cookies to your computer/device so the content you access and advertisements you see can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology.

 

Mobile Analytics

We use mobile analytics software to allow us to better understand the functionality of our Software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

 

Third Party Services

Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics and MobileAppTracking by Tune. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific location where a given language is spoken), geo-location information, and IP address for the purpose of providing their services under their respective privacy policies. Our privacy policy does not cover the use of tracking tools from third parties. We do not have access or control over these third parties.

 

Ad Networks

We may feature advertising within our Service. The advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information and IP address. They may use this information to provide advertisements of interest to you.

 

How We Use Information

We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use our information to:

 

    • operate and improve our Service;
    • understand you and your preferences to enhance your experience and enjoyment using our Service;
    • respond to your comments and questions and provide customer service;
    • provide and deliver products and services you request;
    • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
    • communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Countr POS and our selected partners;
    • link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.

Disclosure of Your information

Countr POS does not share your personal information except as approved by you or as described below:

 

    • Countr POS may engage other companies and individuals to perform services on our behalf. Example of these services include analyzing data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for Countr POS
    • We may release your information as permitted or required by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
    • Countr POS may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company.
    • We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

Changes to the Policy

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

 

Security

Countr POS takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against unauthorized access, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

 

Access to Personal Information

If your personal information changes, or if you no longer desire our Service, you may correct, update, or delete inaccuracies by making the change within your account settings or by contacting us at info@countrhq.com. We will respond to your access request within 3 business days. This also applies to request to obtain or delete your personal data that we may have stored.

 

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@countrhq.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Our Policy Regarding Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or e- mail address. We do not knowingly accept any personal information from anyone under 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at info@countrhq.com.

 

Contact Details

Contact Information Countr Commerce Concepts: Leidsevaartweg 1, 2106NA Heemstede, The Netherlands. Tel: +31208084358

If you have any questions about this Policy, please contact us at info@countrhq.com.

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Obur B.V.
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info@obur.nl
+31 85 130 48 15

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